Terms & Conditions
La Liberte Team will make sure you will feel comfortable and delighted about your French classes. If you have specific needs, please let us know and we will do our best to meet your requirements.
Due to the ongoing pandemic situations, wearing of masks is compulsory for all lessons at our school
Payments and cancellations
- In order to book a private French teacher or reserve a place in our group classes it’s necessary to pay a deposit of 100% of your initial course fees in advance,
- You may pay by credit card or bank transfer online, cash or credit card at the school reception.
- If you need to cancel your classes for any reason, after you have paid, we will issue you a voucher for untaken time valid for 18 months or you may transfer your lessons to a next of kind
- Once you’ve made the deposit, we’ll reserve your teacher or your placement in our classes and you’ll receive a confirmation email. We’ll then get in touch very quickly to introduce you to your teacher and confirm your lesson schedule and location.
Lesson Cancellation & Rescheduling
Student cancellation of a French class is accepted without penalty if made at least 24 hours prior to the scheduled start time. If cancellation is received within less than 24 hours, the student will be charged at the regular rate.
There is no final registration date for courses or Private lessons, but it is advisable to book at least 1 month before the course starting date to ensure your spot.
If your teacher is delayed and arrives late for a lesson, the time lost will be added to the end of the lesson or to the following lesson. If you are delayed, our teachers will wait for you for 20 minutes from the scheduled start time. We will try to contact you but if you haven’t arrived within this time, the lesson will be missed and unfortunately cannot be refunded.
We keep absolutely confidential all personal information you provide to us when using our website, including your name, email/postal address and telephone number. We use your personal information for purposes related and relevant to your French lessons.